xbajj Privacy Policy

Section 1

This Privacy Policy ("Policy") applies between the xbajj platform ("Platform", "we", "us") and all members and visitors who use its services ("you", "your"). By using the Platform through the xbajj website, mobile version, or any other digital channel, you acknowledge the terms of this Policy.

We believe that protecting the privacy of users' personal information is an ethical responsibility. That is why xbajj always maintains transparency in collecting and processing data. This Policy has been written in English for the convenience of Bangladeshi users.

This Policy may be updated from time to time. Any changes will be published on this page, and for significant changes we will notify you at your registered email address.

Section 2

2.1 Registration & Identity Information

When you create an account on xbajj, we collect the following information:

• Full name and date of birth (for age verification — only those aged 21+ may participate)
• Valid email address and mobile number
• Valid Bangladeshi identification (National ID / Passport) — for identity verification when required
• Username and secure password

2.2 Transaction Information

During deposit and withdrawal processes, we store the following transaction information:

• Payment method type (bKash, Nagad, Rocket, or bank transfer)
• Transaction amount and date
• Transaction reference number
• Partial payment account details (full account numbers are never stored)

2.3 Technical & Device Information

Information collected automatically while using the Platform:

• IP address and location (at country level)
• Browser type and version
• Device type (mobile / desktop)
• Session duration and page view history
• Information obtained from cookies and similar tracking technologies

2.4 Gaming Activity Information

To ensure responsible gaming and to improve Platform quality, we store your gaming history, betting patterns, and session-related information.

Section 3

xbajj uses collected information only for the following legitimate purposes:

3.1 Service Delivery & Operations

• Account creation, verification, and maintenance
• Processing deposits and withdrawals
• Providing gaming services and confirming results
• Managing the VIP program and cashback benefits
• Determining eligibility for bonuses and promotions

3.2 Security & Fraud Prevention

• Detecting unauthorized access to accounts
• Monitoring suspicious transactions
• Preventing identity fraud and money laundering
• Ensuring Platform integrity and fair play

3.3 User Support

Our 24/7 support team may access account-related information to resolve your issues. This access is strictly controlled and auditable.

3.4 Platform Improvement

By analyzing user behavior, we continuously improve the gaming experience, navigation, and payment processes on xbajj. Personally identifiable information is not used in this analysis.

3.5 Responsible Gaming

By monitoring gaming patterns, we are able to identify problematic behavior and provide necessary support. For more details, visit our Responsible Gaming page.

Section 4

4.1 What Are Cookies

Cookies are small text files stored in your browser. They help the xbajj platform remember your preferences and session information.

4.2 Cookies We Use

• Essential cookies: For login sessions and security — the Platform cannot function without these.
• Functional cookies: To remember your language, theme, and balance display preferences.
• Analytics cookies: To understand overall user behavior — not linked to personal information.

4.3 Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies may affect login and transactions on xbajj.

Section 5

5.1 Data Retention Period

We retain information for as long as your account is active and for the duration of any subsequent legal obligations. If you request account closure, we will delete unnecessary information, though transaction and security logs may be kept for the required period.

5.2 Sharing Information with Third Parties

xbajj never sells your personal information. Information may be shared in the following limited cases:

• Payment processors: bKash, Nagad, Rocket, and partner banks receive only the minimum information necessary to complete transactions.
• Game providers: Game providers such as Pragmatic Play, PG Soft, JILI, and Spribe receive gameplay data — not personal identity information.
• Legal authorities: Information may be provided in response to court orders or legal obligations.
• Security services: Limited information may be shared with trusted partners for fraud detection and cybersecurity purposes.

5.3 International Data Transfers

xbajj's servers and data processing services may be located in various countries. Wherever your information is processed, we ensure protection in accordance with the standards described in this Policy.

Section 6

xbajj uses industry-standard technology and processes to protect your information:

6.1 Technical Security

• SSL/TLS encryption — all data exchanged between the Platform and servers is encrypted
• Password hashing — your password is never stored in plain text
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication (Two-Factor Authentication) support

6.2 Procedural Security

• Staff access to information is "need-based" — not everyone can view all information
• Automated alert system for suspicious activity
• Rapid response plan in the event of a data breach
• Regular security training

6.3 Your Responsibilities

You also have some responsibilities for the security of your account. Use a strong password, do not share your login details with anyone, and end your session after logging in on an unfamiliar device. If you notice anything suspicious, inform our support team immediately.

Section 7

Every member of xbajj has the following rights regarding their personal information:

7.1 Right to Access

You may request to know what information we hold about you. We will respond to verified requests within a reasonable time.

7.2 Right to Correction

If your information is incorrect or incomplete, request a correction. This can be done directly through account settings or via the support team.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations, ongoing disputes, or transaction history.

7.4 Right to Object to Processing

You may object to the use of your information for marketing communications or analytics purposes. We will respect this preference.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team. We are available 24/7 and ready to assist in English.

Section 8

xbajj strictly prohibits participation by anyone under the age of 21. Age verification during registration is mandatory. If we are informed that information belonging to a minor has been stored on our servers, we will immediately close that account and delete the associated information.

Our request to parents — monitor your child's device usage and contact us if you notice any suspicious activity.

Section 9

xbajj reserves the right to change this Privacy Policy at any time. In the event of changes:

• The updated Policy will be published on this page
• A notification will be sent to your registered email for significant changes
• Continuing to use the Platform after changes means accepting the new Policy
• If you object to the new Policy, you may request account closure

We recommend that you visit this page regularly and stay informed about any changes.